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filiatreau14
Community Member

How to Contact Upwork to Remove a Review? (I am Top Rated)

I am Top Rated and recently had a horrible experience with a client. They have not yet left a review but in the event that they do I would like to know how to contact Upwork to utilize my one strike as a Top Rated freelancer. I am not sure how to contact them to do this. Thank you!

2 REPLIES 2
petra_r
Community Member


Hannah F wrote:

I am Top Rated and recently had a horrible experience with a client. They have not yet left a review but in the event that they do I would like to know how to contact Upwork to utilize my one strike as a Top Rated freelancer. 


Follow the steps outlined here

prestonhunter
Community Member

Of course you should save the use of this perk until you really need it.

 

If you get a less-than-perfect-five score, that doesn't mean you got a bad score.

 

I definitely wouldn't recommend removing any feedback simply becaus it was over 4 but less than 5.

 

Anything above 4 is a good score.

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