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Re: How to Delete Account

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Active Member
Moreira C Member Since: Apr 27, 2019
3501 of 5,441

**edited for Community Guidelines**

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Community Guru
Riri A Member Since: Jul 21, 2018
3502 of 5,441

Hi Moreira,

 

Just to be clear, are you looking to close your account. too?

~ Riri
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Active Member
Keila V Member Since: Apr 29, 2019
3503 of 5,441

I want to close my account but is suspended. HELP!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3504 of 5,441

Hi Keila, 


This is to confirm that your account is now closed. 


-Avery
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Active Member
Hadil S Member Since: May 1, 2019
3505 of 5,441

Hello, can you close my account as well please? Thanks.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3506 of 5,441

Hi Hadil,

 

Your account is now closed, thank you.


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Active Member
Abhishek G Member Since: Mar 5, 2019
3507 of 5,441

Whenever i tried to close the agency account it is saying below error even though i have closed allt he proposals.

 

Thank you for using Upwork. At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals. We are sorry to see you go and we’d welcome the opportunity to talk to you about how Upwork can better meet your needs. We are available at 1-866-676-3375, option 3 from 6am-12am Pacific Monday-Friday and 9am-5pm Pacific Saturday-Sunday. Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address. If you need help, please contact Support Services.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
3508 of 5,441

Hi Abhishek, 

Are you referring to an agency account owned by another user? I checked your account and do not see any agency account affiliated with your account.

 

Let me know if you are referring to your client account. 


-Avery
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Active Member
Kola R Member Since: May 3, 2019
3509 of 5,441

Hi,

I have both a freelancer and a client account . I would like to delete my client account but this pops up:

 

At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposalspage and close your proposals.

 

I don't have any proposals open with my client account.

 

Please advise Smiley Happy 

 

Thanks

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3510 of 5,441

Hi Kola,

 

Thank you for reaching out to us. The Client part of your account was closed.


~ Bojan
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