Whenever i tried to close the agency account it is saying below error even though i have closed allt he proposals.
Thank you for using Upwork. At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals. We are sorry to see you go and we’d welcome the opportunity to talk to you about how Upwork can better meet your needs. We are available at 1-866-676-3375, option 3 from 6am-12am Pacific Monday-Friday and 9am-5pm Pacific Saturday-Sunday. Please note: For security purposes, you will not be able to change your username, or open a new account with the same email address. If you need help, please contact Support Services.
Are you referring to an agency account owned by another user? I checked your account and do not see any agency account affiliated with your account.
Let me know if you are referring to your client account.
I have both a freelancer and a client account . I would like to delete my client account but this pops up:
At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposalspage and close your proposals.
I don't have any proposals open with my client account.