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Re: Can't close account, hitting multiple errors

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3861 of 6,633

Hi Janet,

 

Your account was closed by our team, thank you.

~ Goran
Upwork
elydc
Active Member
Ely D Member Since: May 27, 2020
3862 of 6,633

Hello,

Can you also please close my account?

Thanks!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3863 of 6,633

Hi Ely,

Your account is closed as well, thank you.

~ Goran
Upwork
k_setze
Active Member
Kevin S Member Since: Jul 2, 2019
3864 of 6,633

Hello, trying to close my account but although I have a profile setup, I can't get to the " Settings > Contact Info > Click the "Close my account" link", whenever I try I keep getting redirected to the "setup a profile" page. All the info is already filled so I click continue and it asks me to verify a phone #, but nothing happens when I click "verify phone number". So I'm stuck and in need of some intervention. Thanks so much!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3865 of 6,633

Thank you for reaching out to us, Kevin. Your account is closed now!

~ Bojan
Upwork
kellina_2018
Active Member
Kellina L Member Since: Jul 5, 2019
3866 of 6,633

Can my account be closed as well? I'm running in to the same settings page issue.

 

Thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3867 of 6,633

Hi Kellina,

 

We closed your account from our end, thank you.

~ Bojan
Upwork
leandro-rodrigue
Active Member
Leandro R Member Since: Jul 6, 2019
3868 of 6,633

Hi UpWork,

 

My name is Leandro**Edited for Community Guidelines**


I opened an account in May but I was very busy at that moment and I could n’t start working.
But I forgot UpWork password and security question, so I opened a new account a few days ago and it’s fully verified by video verification.
Recently, I found that my previous account is actually alive.
I don’t want to go against the UpWork policy and I want to close that account.
This is the Url of my inactive account.**Edited for Community Guidelines**

 

Kindly Assist
Leandro**Edited for Community Guidelines**

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
3869 of 6,633

If Upwork Trust and Safety doesn't get a grip on what's going on here, why even bother reviewing or IDing people at this point.

tlbp
Community Guru
Tonya P Member Since: Nov 26, 2015
3870 of 6,633

Oh wait, I forgot my password, security question and email and I need to change my name, can you help me? 

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