Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Phone Support

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3791 of 6,223

Hi Shaahin,

 

We’ll close your account from our end shortly and we will take steps to remove personal data from your closed account so that it is no longer visible on the platform or in searches.

 

We understand your questions about deleting your personal data. Please know that Upwork makes confidentiality and protection of our users’ privacy a priority, and we abide by the commitments we make to you in our Privacy Policy.

 

Feel free to use this form to access and request the deletion of your data. The Google Removal Tool is used to request that information be removed from Google web and image search results. 

 

Thank you.


~ Bojan
Untitled
doug_e
Active Member
Doug S Member Since: Jul 11, 2019
3792 of 6,223

I am not able to cancel my account - can someone please help?  

 

I do receive the pop-up window to select a reason why cancelling, but no way to move forward from that screen.

 

Thank you very much!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3793 of 6,223

Hi Doug,

 

It looks like you successfully closed your account.

 

Thank you.


~ Bojan
Untitled
fhattan
Active Member
Francesca H Member Since: Jul 16, 2019
3794 of 6,223

I made an Upwork account with an old phone number and it sat untouched. Now, in trying to update my profile, I am consistently prompted to verify the old number - I can't. Upwork is not accepting my new number as verification. 

 

I would like to delete my account without fuss. I can't delete what has not been verified, nor can I verify what I have. Please help. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3795 of 6,223

Hi Francesca,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


Untitled
gardecki-sabai
Active Member
Sabai G Member Since: Oct 12, 2019
3796 of 6,223
Goran,
I'm having this same problem. Could somebody please remove my account from the website for me? I can't verify my phone number and I no longer want an account.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3797 of 6,223

Hi Sabai,

 

Your account has been closed from our end as you have requested. 


-Joanne
Untitled
mamadjonov_shon
Active Member
Shon M Member Since: Oct 12, 2019
3798 of 6,223

Please remove my account too, from your platform. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3799 of 6,223

Hi Shon,

 

Your account is now closed as requested.

 

Thank you.

~ Aleksandar
Untitled
kweber2019
Active Member
Kat W Member Since: Jul 18, 2019
3800 of 6,223

I entered some profile information today. As Upwork does not accept my profile picture (which is mandatory) I would like to close the account. However, I am not able to see the SETTINGS.

 

Could you please delete the account on my behalf?

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS