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Delete Unverified Account

Active Member
Victoria H Member Since: Oct 4, 2019
3391 of 3,400
How do you delete/cancel an entire account that's never been used? I show up in Google search and want to stop that for an unused account
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3392 of 3,400

Hi Victoria,

 

Could you please send me a PM with the username and email address of the account you need help with closing? I'll check that for you and assist you accordingly.
After the account gets closed, you will need to request from Google that the search result is removed. You can submit removal requests through your own Google account. The Google Removal Tool is used to request that information be removed from Google web and image search results. You may request this through this link.

 

Thank you.

~ Aleksandar
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Active Member
Catie H Member Since: Oct 11, 2019
3393 of 3,400

I'm having the same issue. I want to delete my account, but it's stuck in some weird profile loop where it says someone else is using my phone number. I want to delete any and all accounts associated with my name. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3394 of 3,400

Hi Catie,

 

I was able to locate your old account and now both your accounts have been closed.

 

Thank you!

~ Bojan
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Active Member
Francesca H Member Since: Jul 16, 2019
3395 of 3,400

I made an Upwork account with an old phone number and it sat untouched. Now, in trying to update my profile, I am consistently prompted to verify the old number - I can't. Upwork is not accepting my new number as verification. 

 

I would like to delete my account without fuss. I can't delete what has not been verified, nor can I verify what I have. Please help. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
3396 of 3,400

Hi Francesca,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Sabai G Member Since: Oct 12, 2019
3397 of 3,400
Goran,
I'm having this same problem. Could somebody please remove my account from the website for me? I can't verify my phone number and I no longer want an account.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3398 of 3,400

Hi Sabai,

 

Your account has been closed from our end as you have requested. 


-Joanne
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Active Member
Shon M Member Since: Oct 12, 2019
3399 of 3,400

Please remove my account too, from your platform. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3400 of 3,400

Hi Shon,

 

Your account is now closed as requested.

 

Thank you.

~ Aleksandar
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