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Delete Unverified Account

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Active Member
Doug S Member Since: Jul 11, 2019
3591 of 5,358

I am not able to cancel my account - can someone please help?  

 

I do receive the pop-up window to select a reason why cancelling, but no way to move forward from that screen.

 

Thank you very much!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3592 of 5,358

Hi Doug,

 

It looks like you successfully closed your account.

 

Thank you.


~ Bojan
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Active Member
Francesca H Member Since: Jul 16, 2019
3593 of 5,358

I made an Upwork account with an old phone number and it sat untouched. Now, in trying to update my profile, I am consistently prompted to verify the old number - I can't. Upwork is not accepting my new number as verification. 

 

I would like to delete my account without fuss. I can't delete what has not been verified, nor can I verify what I have. Please help. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3594 of 5,358

Hi Francesca,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Sabai G Member Since: Oct 12, 2019
3595 of 5,358
Goran,
I'm having this same problem. Could somebody please remove my account from the website for me? I can't verify my phone number and I no longer want an account.
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3596 of 5,358

Hi Sabai,

 

Your account has been closed from our end as you have requested. 


-Joanne
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Active Member
Shon M Member Since: Oct 12, 2019
3597 of 5,358

Please remove my account too, from your platform. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3598 of 5,358

Hi Shon,

 

Your account is now closed as requested.

 

Thank you.

~ Aleksandar
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Active Member
Kat W Member Since: Jul 18, 2019
3599 of 5,358

I entered some profile information today. As Upwork does not accept my profile picture (which is mandatory) I would like to close the account. However, I am not able to see the SETTINGS.

 

Could you please delete the account on my behalf?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3600 of 5,358

Hi Kat,

 

Your account has been closed, thank you.


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