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How to Delete Account

I can't find where I can delete my account and the FAQ is useless on this matter. Can someone please post a link?
ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to check out the solution here.

 
If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page

complete and close any active contracts and don't have any available or pending balance.Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.

Thank you!

~Andrea
Upwork

View solution in original post

6,773 REPLIES 6,773

I have the same problem as everyone else. Please close this account.

Hi Tory, 

I"ll go ahead and close your account as requested. As a gentle reminder, please know that users are not allowed to have more than one account on Upwork, regardless of the old account being closed. If you would like to come back and use your Upwork account again, you can reach out to us, and we'll assist you further.


~ Avery
Upwork

Hi, please close my account. I created this account by mistake. Thank you.

Hi Alice,

 

Your account is now closed, thank you.

~ Goran
Upwork

I would like to close my account did the same thing

Hi Haleigh, 

 

I'll go ahead and close your account for you as requested. 


~ Avery
Upwork

Hi, is it possible that I could close my profile as well? 

 

Thank you. 

Hi Bethany,

 

Your account is closed as per your request.

 

Thank you.

~ Aleksandar
Upwork
908dd197
Member

Hi, I haven't finished creating my profile but I would like to delete my account as it's not suitable for my current work.  How do I do this? 

 

I know I'm meant to go to Settings > Contact Info but at the moment the website doesn't seem to let me navigate to this page.  Everything I click on takes me back to the 'Create Your Profile page'.  It seems like it won't let me get to 'Settings' without going through the whole profile creation first.  


How do I close my account without having to finish my profile first?

 

Thank you.

We closed your account from our end, Naomi.

 

Thank you!

~ Bojan
Upwork
beccauk
Member

I have gone to settings to delete my account but the option is not there. Can admin delete my account please. Thanks
g_vasilevski
Retired Team Member
Retired Team Member

Hi Rebecca,

 

Your account is now closed, thank you.

~ Goran
Upwork

How do you delete/cancel an entire account that's never been used? I show up in Google search and want to stop that for an unused account

Hi Victoria,

 

Could you please send me a PM with the username and email address of the account you need help with closing? I'll check that for you and assist you accordingly.
After the account gets closed, you will need to request from Google that the search result is removed. You can submit removal requests through your own Google account. The Google Removal Tool is used to request that information be removed from Google web and image search results. You may request this through this link.

 

Thank you.

~ Aleksandar
Upwork

I was trying to set up a new account because I thought I closed my older account. I would like to figure out how to access my old account and delete current one I was in the process of creating.

Hi Jalisa,

 

Thanks for reaching out to us. Could you please send me a PM with your old username and email address of the account so that I can check and assist you accordingly?

 

Thank you.

~ Aleksandar
Upwork
a-senivassen
Member

Hi 

 

I am desperate to close my account. Not too long ago I wanted to join upwok freelancers but my application was later denied. Thats ok because i no longer need to use upwork

 

My account is still present on your website and  I believe that somebody is using my account information and private details to scam me. 

 

I would be gratefull if you could assist in closing my account. I have followed all the links but somehow it not happening. 

 

i am very frustrated. 

Hi  AJ,

 

Your account was closed, thank you for reaching out to us!

~ Bojan
Upwork
alom-alom
Member

My account is suspended. Now I am not able to close this account. Please close this account and remove my all data.

Hi MR Masskorul,

 

Your account is now closed, thank you!

~ Bojan
Upwork

please i want my account deleted,https://www.upwork.com/o/profiles/users/_~01564dee2bb4f7cb01/  i dont want it appearing in the google search engine.i couldnt login with my credentials and clicking forgot password was still unrecognised.

Hi Darlington, 


I will go ahead and close your account, and this account where you are posting from. Please know that it may take some time for Google to de-index your profile link from their search results, but I will go ahead and send a request to remove your Upwork profile link from their search results. 


~ Avery
Upwork
friends420
Member

My account is suspended. I am not able to close this. Please close my accounts with all data.

Hi Masdukorul,

 

Your account was closed, thank you for reaching out to us! 

~ Bojan
Upwork
deepa-rao
Member

Hi,

 

I am unable to delete my account. I am unable to access my settings->contact info from my profile page.

 

Could you please help me with this.

 

Thank you,

Deepa

Hi Deepa,

 

Your account is now closed, thank you!

~ Bojan
Upwork

Hi,

 

I am unable to delete my account. I am unable to access my settings->contact info from my profile page.

 

Could you please help me with this.

 

Thank you,

Ereeny Essam

Hi Ereeny,

 

Your account is closed, thank you.

~ Goran
Upwork
chucha00
Member

Hey I forgot my security question and I want to delete my account from upwork. Can someone help me out, it keeps appearing on my Google search.

Hi M,

 

Could you please click on my name and send me a PM with a username and email address of the account you'd like to close. I'll check that for you and assist you accordingly.

 

Thank you!

~ Bojan
Upwork

Thanks Mr. Bojan, I am trying to message you but there is some glitch. My username is **Edited for community guidelines**

Hi M,

 

Thank you for following up, your account was closed as per your request! 

~ Bojan
Upwork
helloo123456
Member

Hi everyone,

 

I used my business e-mail adress to make an account on Upwork at the beginning of the year. I switched jobs, delete the e-mail adress and forget to also delete my Upwork account. I found out last week that my Upwork account is still online, so I wanted to delete it. The problem is that I don't remember my password anymore and I can't see the link to a new password, because Upwork sends it to my work e-mail (which does not exist anymore).  I now had to make another account so I could ask this question. Can someone help me get my password for the other account so I can delete it?

 

Thank you!

Hi A A,

 

One of our team members will reach out t you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
catie31
Member

I'm having the same issue. I want to delete my account, but it's stuck in some weird profile loop where it says someone else is using my phone number. I want to delete any and all accounts associated with my name. 

Hi Catie,

 

I was able to locate your old account and now both your accounts have been closed.

 

Thank you!

~ Bojan
Upwork
dx9240
Member

Hello, 

I do not have the option to delete this account becuase I never finished setting it up properly. I request and give you permission to delete this account on my behalf. Despite never properly setting up this account, it still comes up on Google searches. I do not want this becuase it no longer matches my professional image. Please remove this account from Upwork and from Google search.

Thank you.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Lesia,

 

Our team will close your account shortly. But, we don`t control Google search results. You will need to request this from google so that this search result is removed. You can submit removal requests through your own Google account. Thank you.

~ Goran
Upwork
xiaoming1970
Member

Hi,

My account was suspended due to policy violation although there was no explanation from CS about which policy I violated. And I could not close my suspended account either. Is there a way to close/delete my suspended account?

Thanks.

Ming

Hi Ming. If you need future questions I suggest you to ask a Support team, why is your account suspended, I'm sure they will answer you soon as possible. 

 

You can't deactivate your account twice, because is already deactivated by Upwork.