Phone Verification, Phone Number Already used? Help

[Bojan S]

Hi M,

Could you please click on my name and send me a PM with a username and email address of the account you'd like to close. I'll check that for you and assist you accordingly.

Thank you!

[M A]

Thanks Mr. Bojan, I am trying to message you but there is some glitch. My username is **Edited for community guidelines**

[Bojan S]

Hi M,

Thank you for following up, your account was closed as per your request! 

[A A]

Hi everyone,

I used my business e-mail adress to make an account on Upwork at the beginning of the year. I switched jobs, delete the e-mail adress and forget to also delete my Upwork account. I found out last week that my Upwork account is still online, so I wanted to delete it. The problem is that I don't remember my password anymore and I can't see the link to a new password, because Upwork sends it to my work e-mail (which does not exist anymore).  I now had to make another account so I could ask this question. Can someone help me get my password for the other account so I can delete it?

Thank you!

[Goran V]

Hi A A,

One of our team members will reach out t you via ticket as soon as possible and assist you further with your account. Thank you.

[Catie H]

I'm having the same issue. I want to delete my account, but it's stuck in some weird profile loop where it says someone else is using my phone number. I want to delete any and all accounts associated with my name. 

[Bojan S]

Hi Catie,

I was able to locate your old account and now both your accounts have been closed.

Thank you!

[Lesia T]

Hello, 

I do not have the option to delete this account becuase I never finished setting it up properly. I request and give you permission to delete this account on my behalf. Despite never properly setting up this account, it still comes up on Google searches. I do not want this becuase it no longer matches my professional image. Please remove this account from Upwork and from Google search.

Thank you.

[Goran V]

Hi Lesia,

Our team will close your account shortly. But, we don`t control Google search results. You will need to request this from google so that this search result is removed. You can submit removal requests through your own Google account. Thank you.

[Ming X]

Hi,

My account was suspended due to policy violation although there was no explanation from CS about which policy I violated. And I could not close my suspended account either. Is there a way to close/delete my suspended account?

Thanks.

Ming