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Re: Delete account that was never set up properly

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3531 of 4,546

Hi Catie,

 

I was able to locate your old account and now both your accounts have been closed.

 

Thank you!


~ Bojan
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Active Member
Francesca H Member Since: Jul 16, 2019
3532 of 4,546

I made an Upwork account with an old phone number and it sat untouched. Now, in trying to update my profile, I am consistently prompted to verify the old number - I can't. Upwork is not accepting my new number as verification. 

 

I would like to delete my account without fuss. I can't delete what has not been verified, nor can I verify what I have. Please help. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3533 of 4,546

Hi Francesca,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Sabai G Member Since: Oct 12, 2019
3534 of 4,546
Goran,
I'm having this same problem. Could somebody please remove my account from the website for me? I can't verify my phone number and I no longer want an account.
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3535 of 4,546

Hi Sabai,

 

Your account has been closed from our end as you have requested. 


-Joanne
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Shon M Member Since: Oct 12, 2019
3536 of 4,546

Please remove my account too, from your platform. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3537 of 4,546

Hi Shon,

 

Your account is now closed as requested.

 

Thank you.

~ Aleksandar
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Active Member
Lesia T Member Since: Oct 16, 2019
3538 of 4,546

Hello, 

I do not have the option to delete this account becuase I never finished setting it up properly. I request and give you permission to delete this account on my behalf. Despite never properly setting up this account, it still comes up on Google searches. I do not want this becuase it no longer matches my professional image. Please remove this account from Upwork and from Google search.

Thank you.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3539 of 4,546

Hi Lesia,

 

Our team will close your account shortly. But, we don`t control Google search results. You will need to request this from google so that this search result is removed. You can submit removal requests through your own Google account. Thank you.


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Active Member
Ming X Member Since: Oct 16, 2019
3540 of 4,546

Hi,

My account was suspended due to policy violation although there was no explanation from CS about which policy I violated. And I could not close my suspended account either. Is there a way to close/delete my suspended account?

Thanks.

Ming

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