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Re: Not finding settings option to Close my account

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Active Member
Bilquis R Member Since: Oct 22, 2019
3811 of 5,362

Hello,

 

I am trying to delete my account but there seems no way to do so. There is no settings option. Just the profile section to update my profile so that it can get accepted.

 

Please let me know how to delete the account or delete my account.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3812 of 5,362

Thank you for reaching out to us, Bilquis! Your account is now closed.


~ Bojan
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Active Member
Almanbet S Member Since: Oct 24, 2019
3813 of 5,362

Hi guys!

 

I googled myself and found my old account in upwork. I recovered my password and signed to delete my account, but apparently was not able to do so Smiley Sad 

Can you please delete my account as well?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
3814 of 5,362

Hi Almanbet,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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Active Member
Ali K Member Since: Oct 25, 2019
3815 of 5,362

Hi. I have recently opened a freelancer account that hasn't entered the verification process yet and that I want to close it right now and I can't because in the step of the way that I am in right now there isn't a delete account button. 

please help me delete my account without entering the verification process and without giving my phone number. 

Many thanks. 

 

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Community Guru
Petra R Member Since: Aug 3, 2011
3816 of 5,362

Ali K wrote:

Hi. I have recently opened a freelancer account that hasn't entered the verification process yet and that I want to close it right now and I can't because in the step of the way that I am in right now there isn't a delete account button. 

please help me delete my account without entering the verification process and without giving my phone number.


Note that if you close this account you will not be allowed to ever open another. Is that what you want?

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Active Member
Ali K Member Since: Oct 25, 2019
3817 of 5,362
Yes
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3818 of 5,362

Hi Ali,

 

Please be reminded that Upwork does not allow users to have multiple accounts.

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you! 


~ Bojan
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Active Member
Victoria R Member Since: Oct 26, 2019
3819 of 5,362
How to email company
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3820 of 5,362

Hi Victoria,

 

Feel free to post your questions or requests here and we will assist you further.

 

Thank you.

~ Aleksandar
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