How to Delete Account

Rachelle S · Apr 6, 2015 09:02:41 PM

I can't find where I can delete my account and the FAQ is useless on this matter. Can someone please post a link?

Manish A · Apr 6, 2015 09:23:18 PM

Hi Rachelle,

If you wish to close your account, you may go to your User Settings (gear icon at the right top) followed by Contact Info, there you will get "Close My Account" link at the right bottom of Account section.

Be noted that once you close your account you may not be able to create another account as it's against ToS of oDesk and results in Policy Violation.

Best,

Manish.

Kyra S · Apr 12, 2016 06:25:15 PM

I only want to delete my account because I clicked sign up, made an account, and then realized it filed me under client and I am a freelancer, and cannot figure out where I can go to switch the type of account.

Valeria K · Apr 12, 2016 07:54:15 PM

Hi Kyra,

You don't need to delete your account. You can add a freelancer profile to your existing account. In order to do it, please follow these steps:

Click the round picture in the upper right corner, choose Settings, and then click My Info.
Click the Create a New Account link at the bottom.
Select New Freelancer Account.
Once set up, you can switch between using Upwork as a client or freelancer by clicking on the round picture.

~ Valeria

Eline P · May 1, 2016 10:56:44 PM

Hello,

I am trying to delete my account but there seems no way to do so. Indeed every time I click on "settings" it send me on the page to fill in the profile details (foto, expereince ect..).. as far as it doesn't work properly.. I am unable to finish the process and go through the page where you ask for the foto etc.. Please let me know how to delete the account.

Regards,

EP

Valeria K · May 2, 2016 07:40:30 AM

Hi Eline,

Sorry about the confusion. Your account has been closed.

~ Valeria

Addou I · May 4, 2016 02:10:38 AM

Hi Valeria,

I have the same problem, I really cannot delete my account. Can you help me please?
Thanks a lot

Ashwin K · Jan 10, 2017 03:00:26 AM

Hi Valeria,

I have the same problem, I really cannot delete my account. Can you help me please?
Thanks a lot

Vladimir G · Jan 10, 2017 03:12:24 AM

Hi Ashwin,

I can confirm your account is now closed.

James Reido P · Feb 1, 2017 03:32:25 AM

Hi,

can you also delete my account? i cannot seem to find a way to do it myself.

Thank you in advance!