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Re: Account suspended, no reason mentioned, zero chance getting help from the support menu

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Active Member
Payton H Member Since: Jul 14, 2020
5021 of 5,366

I'd like to have my account deleted.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5022 of 5,366

Hi Payton,

 

Your account has been closed as you have requested. Thank you. 


-Joanne
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Active Member
Winfred K Member Since: Jul 14, 2020
5023 of 5,366

I opened an account with upwork and was closed after a few days, I uploaded my ID for verification and was not successful. I want you to delete my details from upwork. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5024 of 5,366

Hi Winfred,

 

I'll go ahead and follow up with the team handling your case about your request and you can expect to receive an update on your ticket directly.

 

Thank you!


~ Bojan
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Active Member
Maganti Srilekha C Member Since: Jul 14, 2020
5025 of 5,366

I want to close my unapproved account because I am  a student and I don't know how to use this platform

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Active Member
MOMETA A Member Since: Jul 14, 2020
5026 of 5,366

When trying to delete. This message is showing. 

 

Thank you for using Upwork.
At this time we are unable to close your account because you are currently suspended.
If you need help, please contact Support Services.

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5027 of 5,366

Hi Mometa,

 

I checked your account, and I can see that there was a ticket sent out previously regarding your account. You can check this ticket number: 3862648 for your reference. If you still prefer to close your account, please let us know. Thank you. 


-Joanne
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Active Member
April M Member Since: Jul 14, 2020
5028 of 5,366

I have this same issue. I have no notifications, no reasons, no help, no jobs, but cannot close my account because of a suspension. No answers.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5029 of 5,366

Hi April,

 

I checked your account, and I can see that our team reached out to you previously regarding your account status. Please check your ticket number: 21484648. Kindly follow the steps shared on the ticket, and feel free to send a follow-up. Thank you. 


-Joanne
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Active Member
April M Member Since: Jul 14, 2020
5030 of 5,366

I searched through spam and trash and found one email stating my account was on hold because I didn't verify my profile which makes no sense, as I had already been active. In any case, that's not a reason to not allow closure of an account. If I no longer want an upwork account, why would I want to go through further steps?

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