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Re: Account suspended, no reason mentioned, zero chance getting help from the support menu

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5031 of 5,373

Hi April,

 

I checked your account, and I can see that our team reached out to you previously regarding your account status. Please check your ticket number: 21484648. Kindly follow the steps shared on the ticket, and feel free to send a follow-up. Thank you. 


-Joanne
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Active Member
April M Member Since: Jul 14, 2020
5032 of 5,373

I searched through spam and trash and found one email stating my account was on hold because I didn't verify my profile which makes no sense, as I had already been active. In any case, that's not a reason to not allow closure of an account. If I no longer want an upwork account, why would I want to go through further steps?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5033 of 5,373

Hi April,

 

I understand your concern, and thanks for taking the time to check. As requested, your account has been closed. 


-Joanne
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AppInventor A Member Since: Jul 15, 2020
5034 of 5,373

I am unable to close my account. I registered as a freelancer and didn't finish the creation of my profile. I wan't to delete my account permanently but I cannot access the settings.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
5035 of 5,373

Hi AppInventor,

 

Your account is now closed, thank you.


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Nichole Brian M Member Since: Jul 15, 2020
5036 of 5,373

Hi,

 

Can anybody help? I can't seem to close my CLIENT account, it says suspended but I don't know why. I just created the account awhile ago just to test it out then decided to close it anyway.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5037 of 5,373

Hi Nichole Brian,

 

We closed your client account as per your request. 


~ Bojan
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Miguel Ladislao G Member Since: Jul 15, 2020
5038 of 5,373

Hi,

 

Please close this account, I accidentally created this account years ago. I haven't completed filling out the profile and I kindly want this deleted. Thank you!

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5039 of 5,373

Hi Miguel,

 

As requested, your account has been closed.


-Joanne
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Active Member
LG L Member Since: Jul 16, 2020
5040 of 5,373

I just started to sign up, have not completed the process, as in, I realized I made a mistake with the sign-up, I do not want to be a part of this. I want to delete my account, there seems to be no way to do this. I have never taken on a project, so there is no outstanding project. Can someone help? The "help" articles are worthless.

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