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rachellecreates
Community Member

How to Delete Account

I can't find where I can delete my account and the FAQ is useless on this matter. Can someone please post a link?
ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to check out the solution here.

 
If you'd like to close your account, first make sure you withdraw any active proposals on your Proposals page

complete and close any active contracts and don't have any available or pending balance.Then you can close your account by visiting this page. For more information and detailed steps, please visit this help article.

Thank you!

~Andrea
Upwork

View solution in original post

6,773 REPLIES 6,773
d750be50
Community Member

Hi, how can I close my account? I tried by the instructions - contact info, but nothing happens when I click on that. 

Hi Mihaela,

 

Your account has been closed as per your request.

 

Thank you.

~ Luiggi
Upwork
andrey_germanov
Community Member

I want to close my account, but receive a message:**Edited for community guidelines**

 

But I do not want to make a call here from Russia just to close my account. Other options possible ?

Hi Andrey,

 

Please withdraw your active and archived proposals and close your active contracts.

 

Let us know once you have done and weโ€™ll assist you further with closing your account.

 

Thank you.

~ Bojan
Upwork

Ok, I have ended all contracts and withdrawn all proposals. What to do next ?

Hi Andrey,

 

Thank you for following up. Your account has been closed as per your request. 

~ Bojan
Upwork
vkpatel121048
Community Member

Not able to delete option in settings not showing

Hi Vikas,

 

If you wish to close your freelancer account, you must first make sure that you have checked the following:

 

Once you have completed the checklist above, please go to Settings โ€บ Contact Info โ€บ Click the Close my account link.

 

 

~ Joanne
Upwork

I've closed all contracts, I've removed all proposals too. But it's still not letting me just close my account.

Could you please permanently close it. Thanks!

Hi Evgeniy,

 

Just to confirm, you would like to be closed your account, correct? Because as I can see you have a client and a freelancer profile. Thank you.

~ Goran
Upwork

yes permanently close everything please

Hi Evgeniy,

 

Could you please go to Settings > My Teams > click on the three dots > Leave Team. Once this is done our team will be able to completely close your account. Thank you.

~ Goran
Upwork

Hi, it is done, please proceed and close my account, thank you!

Hi Evgeniy,

 

As requested, your account has been closed. 

~ Joanne
Upwork
f981d027
Community Member

I want to close my account but am unable to access the contact info part of my settings - it just defaults to the password section

We have closed your account as per your request, Gen.

 

Thank you! 

~ Bojan
Upwork
942e8421
Community Member

Kindly help to close my upwork working profile.
egaruth
Community Manager
Community Manager

Hi Krishnashis,

 

Thank you for reaching out to us. Your account is closed as per your request. 

 

~ Nikola
Upwork
yamyamyamyam
Community Member

PLEASE DELETE MY ACCOUNT. NO PENDING AND ACTIVE PROJECTS. THANK YOU.

Hi Meriam,

 

Your account has been closed as per your request.


Thank you.

~ Aleksandar
Upwork

Hi,

Please could you delete my account.

All work has been completed and paid for.

Thanks

Hi Tom,

 

Your account has been closed as per your request.

 

Thanks!

~Andrea
Upwork
ghofhenke
Community Member

How do you delete this account . I am requesting to be removed !!

 

Hi Geraldine,

 

I checked and it looks like you were able to close your account. As a gentle reminder, please know that users are not allowed to have more than one freelancer account regardless if the old account is closed. If you find the need to use Upwork in the future, please reach out to us through our different support channels and our team will assist you with reinstating your account.

 

Thanks!

~Andrea
Upwork
coreygriff
Community Member

Upwork,

Delete my account.

Hi Corey,

 

Your account has been closed as per your request.

 

Thanks!

~Andrea
Upwork
michelleamour
Community Member

I would like to request to please close my account.

 

https://www.upwork.com/freelancers/~01a8b85151e9a43814

Hi Michelle,

 

Your account has been closed as per your request.

 

Thank you.

~ Aleksandar
Upwork
g3ir
Community Member

My contact info in settings is opening to password and security.
g_vasilevski
Retired Team Member
Retired Team Member

Hi Gayathri,

 

Are you having problems with accessing your Settings page? I would like to confirm that by design you will be asked to log in with your password or via Google when you're trying to access your Settings. Thank you.

~ Goran
Upwork
g3ir
Community Member

I cannot open contact info to delete my account. Can someone delete my account?

Hi Gayathri,

 

Your account has been closed as per your request.

 

Thanks!

~Andrea
Upwork

Hey,
How can i know that it is permanently deleted. Can upwork access it or can
anybody have my personal information. Because when i tried to open it they
said it is available to upwork customers only.

Are you trying to access your profile from a link you'd saved, Gayathri? If so, you can see your profile is not available anymore, even when a user is signed in to their Upwork account. This is what they'd see.

 

~Andrea
Upwork
cfinleyjobs
Community Member

How can I delete my UpWork Account.

 

You guys don't make it easy to get to someone to do this.

Hi Chris,

 

Before you're able to close your account you'll need to clear any pending activity. You can learn more about this here.

 

Thanks!

~Andrea
Upwork
dbaj519
Community Member

I need assitance with cancelling my account please.

Hi Dolapo,

 

To close your account, please make sure that you clear any outstanding open, active or pending activity.

 

Once you have checked the list above, you may close your account following the steps below: 

 

  1. Go to Settings โ€บ Contact Info โ€บ Click the Close my account link
  2. If you meet the requirements, click the button to confirm that you want to close your account
~ Joanne
Upwork

I have a new account, have nothing in my history and it will not allow me to even click on the Contact info tab.

Hi Jennifer,

 

Your account has been closed as per your request.

 

Thanks!

~Andrea
Upwork
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