Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How to Delete Account

Active Member
Asl T Member Since: Dec 8, 2019
3571 of 3,758
I want to delete my account but I can’t as I’m unable to log in. Please help.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3572 of 3,758

Hi Asl,

I should be able to assist you with this. Are you referring to a different account? I


-Avery
Untitled
Active Member
Asl T Member Since: Dec 8, 2019
3573 of 3,758
Yes. I can find it if I search it up but I want to close it. Can you please delete my account? Thank you.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3574 of 3,758

Hi Asl,

 

Could you please send me a PM with the username and email address of the account so that I can check and proceed with your request?

Thank you.

~ Aleksandar
Untitled
Active Member
Zee B Member Since: Dec 8, 2019
3575 of 3,758

I can't access 'Settings › Contact Info' to Close my account. Please help!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3576 of 3,758

Hi Zee, 

I'll go ahead and close your account for you. As a gentle reminder, please know that users are not allowed to have more than one account on Upwork, regardless of the old account being closed. If you would like to use your Upwork account again, you can contact us directly and we'll assist you with reinstating your account.


-Avery
Untitled
Active Member
Zee B Member Since: Dec 8, 2019
3577 of 3,758
Thank you.
Active Member
Zee B Member Since: Dec 8, 2019
3578 of 3,758

Hi. Has my account been closed yet?

Active Member
Joseph K Member Since: Dec 8, 2019
3579 of 3,758

I am trying to close my account, but when I go into the account settings to reset it asks for security questions. I don't remember the answer to my security questions, so I tried resetting it via email. The email address is correct, but I never received any emails for resetting the security questions. I checked the Inbox and Spam folders. Not sure how I can delete my account now?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3580 of 3,758

Hi Joseph, 

I can confirm that your account is now closed. 


-Avery
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS