Showing results for 
Search instead for 
Did you mean: 

How to Delete Account

Active Member
Francesca H Member Since: Jul 16, 2019
3631 of 5,627

I made an Upwork account with an old phone number and it sat untouched. Now, in trying to update my profile, I am consistently prompted to verify the old number - I can't. Upwork is not accepting my new number as verification. 


I would like to delete my account without fuss. I can't delete what has not been verified, nor can I verify what I have. Please help. 

Goran V Moderator Member Since: Mar 24, 2017
3632 of 5,627

Hi Francesca,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

Active Member
Sabai G Member Since: Oct 12, 2019
3633 of 5,627
I'm having this same problem. Could somebody please remove my account from the website for me? I can't verify my phone number and I no longer want an account.
Joanne Marie P Moderator Member Since: Nov 26, 2017
3634 of 5,627

Hi Sabai,


Your account has been closed from our end as you have requested. 

Active Member
Shon M Member Since: Oct 12, 2019
3635 of 5,627

Please remove my account too, from your platform. 

Aleksandar D Moderator Member Since: Mar 23, 2019
3636 of 5,627

Hi Shon,


Your account is now closed as requested.


Thank you.

~ Aleksandar
Active Member
Kat W Member Since: Jul 18, 2019
3637 of 5,627

I entered some profile information today. As Upwork does not accept my profile picture (which is mandatory) I would like to close the account. However, I am not able to see the SETTINGS.


Could you please delete the account on my behalf?

Goran V Moderator Member Since: Mar 24, 2017
3638 of 5,627

Hi Kat,


Your account has been closed, thank you.

Active Member
Jane A Member Since: Jul 18, 2019
3639 of 5,627
Hi upwork team. Could you please close my account as i am not able to delete it.
Bojan S Moderator Member Since: Mar 9, 2018
3640 of 5,627

Your account is closed now, Jane. Thank you.

~ Bojan