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How to Delete Account

Active Member
Asl T Member Since: Dec 8, 2019
3571 of 3,726
Yes. I can find it if I search it up but I want to close it. Can you please delete my account? Thank you.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3572 of 3,726

Hi Asl,

 

Could you please send me a PM with the username and email address of the account so that I can check and proceed with your request?

Thank you.

~ Aleksandar
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Active Member
Zee B Member Since: Dec 8, 2019
3573 of 3,726

I can't access 'Settings › Contact Info' to Close my account. Please help!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3574 of 3,726

Hi Zee, 

I'll go ahead and close your account for you. As a gentle reminder, please know that users are not allowed to have more than one account on Upwork, regardless of the old account being closed. If you would like to use your Upwork account again, you can contact us directly and we'll assist you with reinstating your account.


-Avery
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Active Member
Zee B Member Since: Dec 8, 2019
3575 of 3,726
Thank you.
Active Member
Zee B Member Since: Dec 8, 2019
3576 of 3,726

Hi. Has my account been closed yet?

Active Member
Joseph K Member Since: Dec 8, 2019
3577 of 3,726

I am trying to close my account, but when I go into the account settings to reset it asks for security questions. I don't remember the answer to my security questions, so I tried resetting it via email. The email address is correct, but I never received any emails for resetting the security questions. I checked the Inbox and Spam folders. Not sure how I can delete my account now?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3578 of 3,726

Hi Joseph, 

I can confirm that your account is now closed. 


-Avery
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Active Member
Akvile M Member Since: Dec 9, 2019
3579 of 3,726

I have the same problem I cant close my account, because i get redirected to security question page. and how do i get to account settings drop down when logged in - i havent set up profile fully.

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3580 of 3,726

Hi Akvile,

 

Your account was already closed, thank you for reaching out to us!

~ Bojan
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