I attempted to make my account a couple of years ago but for whatever reason, never completed my profile and forgot about it. I stumbled upon the account after a Google search, and noticed it was one of the first things to come up in the search results. However, when I tried to log back in to delete the account, it prompts me to "Create my Profile" before I can do anything. I entered in my phone number for verification, but when I click "Verify", nothing happens. I have since created a different account within the past year or so using the same phone number, which may be part of the problem. I've read community suggestions and cleared my cache, cookies, and tried a different browser, yet nothing seems to work. Basically, I just want to delete this account but have no way to do so since my profile technically is not completed.
I'd be happy to assist you with your request. Can you please send me a PM with your old account's email or userID so I can check this for you? You can PM me by clicking on my name. Thank you!
I wish to close all my accounts: client, freelancer, agency. I've tried numerous times but always recieve the same message:"At this time we are unable to close your account. Please call our concierge team at 1-866-676-3375, select option 3, and we will help you close your account."
And, no, there's no way I'm going to make a phone call from South Korea simply to close an account.
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More