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How to Delete Account

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4851 of 5,158

Hi Voula, 

Yes the charges will be refunded back to your bank account. Our team will close your account shortly as well, thank you.


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Active Member
Shakira M Member Since: Jul 31, 2017
4852 of 5,158

Trying to close my Client Account but I keep getting this message:

At this time we are unable to close your account. You have one or more open proposals. Please visit your Proposals page and close your proposals. I don't have any open proposals.

I need to close my client account and keep open only my freelancer account.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4853 of 5,158

Hi Shakira,

 

We closed the client part of your account as per your request, thank you!


~ Bojan
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Active Member
Syreeta W Member Since: Jun 19, 2020
4854 of 5,158

I want to close my account but there is no "Close my account" link on my Contact Info page of Settings.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4855 of 5,158

Your account is now closed as per your request, Syreeta.

 

Thank you!


~ Bojan
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Active Member
Anna A Member Since: Jun 19, 2020
4856 of 5,158

close my account

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4857 of 5,158

Hi Anna,

 

Your account has been closed as per your request.

 

Thank you.

~ Aleksandar
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Active Member
Anna L Member Since: Jun 21, 2020
4858 of 5,158

Hello,

I am trying to delete my account but there seems no way to do so. Indeed every time I click on "settings" it send me on the page to fill in the profile details. As far as it doesn't work properly I am unable to finish the process and go through the page where you ask for the foto etc.. Please let me know how to delete the account.

Regards,

Anna

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Active Member
Anna L Member Since: Jun 21, 2020
4859 of 5,158

The problem is that I cannot change my country. It should be Russia. If you help me to change my country, there is no need to delete my account

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4860 of 5,158

Hi Anna, 

 

Your country has been updated to Russia as requested. 


-Joanne
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