Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

How to Delete Account

Highlighted
Active Member
MOMETA A Member Since: Jul 14, 2020
5021 of 5,355

When trying to delete. This message is showing. 

 

Thank you for using Upwork.
At this time we are unable to close your account because you are currently suspended.
If you need help, please contact Support Services.

 

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5022 of 5,355

Hi Mometa,

 

I checked your account, and I can see that there was a ticket sent out previously regarding your account. You can check this ticket number: 3862648 for your reference. If you still prefer to close your account, please let us know. Thank you. 


-Joanne
Untitled
Highlighted
Active Member
April M Member Since: Jul 14, 2020
5023 of 5,355

I have this same issue. I have no notifications, no reasons, no help, no jobs, but cannot close my account because of a suspension. No answers.

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5024 of 5,355

Hi April,

 

I checked your account, and I can see that our team reached out to you previously regarding your account status. Please check your ticket number: 21484648. Kindly follow the steps shared on the ticket, and feel free to send a follow-up. Thank you. 


-Joanne
Untitled
Highlighted
Active Member
April M Member Since: Jul 14, 2020
5025 of 5,355

I searched through spam and trash and found one email stating my account was on hold because I didn't verify my profile which makes no sense, as I had already been active. In any case, that's not a reason to not allow closure of an account. If I no longer want an upwork account, why would I want to go through further steps?

Highlighted
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5026 of 5,355

Hi April,

 

I understand your concern, and thanks for taking the time to check. As requested, your account has been closed. 


-Joanne
Untitled
Highlighted
Active Member
AppInventor A Member Since: Jul 15, 2020
5027 of 5,355

I am unable to close my account. I registered as a freelancer and didn't finish the creation of my profile. I wan't to delete my account permanently but I cannot access the settings.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
5028 of 5,355

Hi AppInventor,

 

Your account is now closed, thank you.


Untitled
Highlighted
Active Member
Nichole Brian M Member Since: Jul 15, 2020
5029 of 5,355

Hi,

 

Can anybody help? I can't seem to close my CLIENT account, it says suspended but I don't know why. I just created the account awhile ago just to test it out then decided to close it anyway.

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5030 of 5,355

Hi Nichole Brian,

 

We closed your client account as per your request. 


~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS