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How to UNblock a client?

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Active Member
Ana V Member Since: Sep 18, 2015
21 of 38

Does anyone know how to Unblock a client? I blocked the wrong client by mistake :/ 

 

Ana

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22 of 38
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@Ana V wrote:

Does anyone know how to Unblock a client? I blocked the wrong client by mistake :/ 

 

Ana


Go to his profile in the message room. There is also an option to unblock the client. 

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Active Member
Felix M Member Since: Dec 1, 2015
23 of 38

It's like sending your brake-up text... to your boss! Woman Embarassed

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Active Member
Laura R Member Since: Mar 28, 2017
24 of 38

Trying to block an old client from communicating with me, but the block option seems to have dissappeared from Upwork... Looks the same for both clients I'm currently in contract with and those I'm not. 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
25 of 38

Hi Laura,

 

You won't be able to block a client with whom you have an active contract. Once the contract is closed, you should be able to block the client.

~ Valeria
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Active Member
Shaymaa B Member Since: May 19, 2017
26 of 38

Please help,

 

The showed method is not workinig for me, clicking the clint's name doesn't bring down the list, and this client is keeps spamming my chat, I don't want to talk to him anymore .

 

P.S: I ended the contract, but still not able to block him.

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Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
27 of 38

Hi Shaymaa,

 

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.

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Active Member
Shaymaa B Member Since: May 19, 2017
28 of 38

@Lena E wrote:

Hi Shaymaa,

 

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.


 Thank you very much for your help

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Active Member
Micaela J Member Since: Mar 1, 2015
29 of 38

Hello! Will a blocked client still be able to see my profile?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
30 of 38

Hi Micaela,

 

If your profile is public, then anybody is able to see it including clients you've blocked from contacting you.

~ Valeria
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