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Re: How to block a client?

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Community Guru
Muhammad I Member Since: Dec 19, 2015
BEST ANSWER
11 of 38

This is very simple, go to your message center and click on the client chat and then click  on the client name and you will see block option.

 

block.jpg

View solution in original post

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Active Member
Jessica J Member Since: May 25, 2016
12 of 38

Is this option only available if you haven't already worked with a client? I have a client who was basically horrible and he's asking about more work. I'd like to be able to block him but I am not seeing this option where it's shown in the screen cap above.  I see add to group but nothing below it. 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
13 of 38

Hi Jessica,

 

Do you still have an active contract with the client? You won't be able to block a client in Messages if you have an active contract with them.

~ Valeria
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Active Member
Jessica J Member Since: May 25, 2016
14 of 38

I do. That makes sense now. When that's at a close, I will do it. Thanks!

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Active Member
Kenneth A Member Since: Apr 7, 2017
15 of 38

Thanks Muhammad I

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
16 of 38

Hi James,

 

I see Muhammad has already shared instructions on how to block a user in Messages, please let me know if you need further assistance.

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Ace Contributor
James H Member Since: Apr 6, 2016
17 of 38

Thank you Muhammad and Vladimir,

 

I hadn't noticed that I could click on the names within the chat window itself.

 

Problem solved. Great Smiley Happy

Community Guru
Ramesh K Member Since: Oct 25, 2015
18 of 38
Is there a way to block a client whose job postings I dont want to see at all?

I know I can block him once I placed a bid and initiated a conversation. But without placing a bid, is there a way to block a buyer whose job postings I dont want to see at all.
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
19 of 38

Hi Ramesh,

 

Blocking jobs posted by a certain client from showing in search isn't currently available. However, we've shared this idea with Tam's team and they will consider it in the future.

~ Valeria
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Community Guru
Ramesh K Member Since: Oct 25, 2015
20 of 38
Thanks :-)
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