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Re: How to block a client?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
21 of 30

Hi Laura,

 

You won't be able to block a client with whom you have an active contract. Once the contract is closed, you should be able to block the client.

~ Valeria
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Active Member
Shaymaa B Member Since: May 19, 2017
22 of 30

Please help,

 

The showed method is not workinig for me, clicking the clint's name doesn't bring down the list, and this client is keeps spamming my chat, I don't want to talk to him anymore .

 

P.S: I ended the contract, but still not able to block him.

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Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
23 of 30

Hi Shaymaa,

 

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.

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Active Member
Shaymaa B Member Since: May 19, 2017
24 of 30

@Lena E wrote:

Hi Shaymaa,

 

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.


 Thank you very much for your help

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Active Member
Micaela J Member Since: Mar 1, 2015
25 of 30

Hello! Will a blocked client still be able to see my profile?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
26 of 30

Hi Micaela,

 

If your profile is public, then anybody is able to see it including clients you've blocked from contacting you.

~ Valeria
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Active Member
Cynthia T Member Since: Nov 17, 2017
27 of 30
Is this only possible in the website view?

The mobile app doesn't show this feature?

Also, will blocking a person stop showing their jobs to you? There's an "agency" I'm not interested in working with.
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
28 of 30

Hi Cynthia,

 

Let me check with the team regarding the block feature on Mobile App.

 

Blocking a client in Messages won't hide their jobs from your Job Feed and Search.

~ Valeria
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Community Guru
Elba A Member Since: Feb 28, 2017
29 of 30

@Valeria K wrote:

Blocking a client in Messages won't hide their jobs from your Job Feed and Search.


Valeria

Got it, but once the client is blocked, he won't be able to hire me again, I mean he won't be able to send me an offer, like never, even if he visits my profile and use the "Green Hire" button? Will that button be Gray out?

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
30 of 30

Hi Elba,

 

Yes, you described the blocking process correctly but please let us know if you experience anything differently.

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