How to block a client?

[Valeria K]

Hi Laura,

You won't be able to block a client with whom you have an active contract. Once the contract is closed, you should be able to block the client.

[Shaymaa B]

Please help,

The showed method is not workinig for me, clicking the clint's name doesn't bring down the list, and this client is keeps spamming my chat, I don't want to talk to him anymore .

P.S: I ended the contract, but still not able to block him.

[Lena E]

Hi Shaymaa,

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.

[Shaymaa B]

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@Lena E wrote:

Hi Shaymaa,

I was able to replicate your issue with the block button being grayed out. I will have someone look into this.

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 Thank you very much for your help

[Micaela J]

Hello! Will a blocked client still be able to see my profile?

[Valeria K]

Hi Micaela,

If your profile is public, then anybody is able to see it including clients you've blocked from contacting you.

[Cynthia T]

Is this only possible in the website view?

The mobile app doesn't show this feature?

Also, will blocking a person stop showing their jobs to you? There's an "agency" I'm not interested in working with.

[Valeria K]

Hi Cynthia,

Let me check with the team regarding the block feature on Mobile App.

Blocking a client in Messages won't hide their jobs from your Job Feed and Search.

[Elba A]

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@Valeria K wrote:

Blocking a client in Messages won't hide their jobs from your Job Feed and Search.

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Valeria

Got it, but once the client is blocked, he won't be able to hire me again, I mean he won't be able to send me an offer, like never, even if he visits my profile and use the "Green Hire" button? Will that button be Gray out?

[Vladimir G]

Hi Elba,

Yes, you described the blocking process correctly but please let us know if you experience anything differently.