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Re: How to cancel a paid membership?

e29e056f
Active Member
Eshaaq M Member Since: Jan 12, 2021
11 of 17
Hi. So Upwork directly deducted the Plus Fees despite that the account was longer in use since the past 20 days or so.
Can I get that amount back? I wish to go on with the basic plan If anytime in future if will be using it again
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
12 of 17

Hi Eshaaq,

 

I've escalated your concern to the team One of our team members will reach out to you directly via a support ticket and assist you with your membership cancellation. 

~ Joanne
Upwork
e29e056f
Active Member
Eshaaq M Member Since: Jan 12, 2021
13 of 17
Thanks Joanne. But I have already changed the plan myself. Was just wondering if I can get the deducted amount back in my wallet or so?
I will use it to hire freelancers in future.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
14 of 17

Hi Eshaaq,

 

I've already escalated your concern, and one of our agents reached out to you already regarding your request to provide more information. Please check your ticket number: 30663824 by logging in to your account and going here. Thank you. 

~ Joanne
Upwork
e29e056f
Active Member
Eshaaq M Member Since: Jan 12, 2021
15 of 17
Alexander can I have the support ticket too please for my issue
harrytaylor808
Active Member
Harry T Member Since: May 19, 2020
16 of 17

Ha ha really?

 

mario-pacheco
Active Member
Mario P Member Since: Oct 22, 2019
17 of 17

that option is not available

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