Kindly follow the instructions below to downgrade your membership plan to basic plan:
Click the Account menu, select Settings, and then click Memberships & Connects.
Click the View or edit membership plan link.
Click the Downgrade Membership button.
Thanks, Ryan. There was no Downgrade Membership button on that page, but I tried the Sign Up button at the top of the Basid plan info, on the page you directed me to, and that took me to where I could change it back to basic.
Hi, I am facing the same problem, I have changed to "Freelancer Basic", by signin in, still the Current plan is active.
Will it be active for one month, since i have made the payment for the month.
Please let me know, how i can downgrade to the freelancer basic only.
I just wanted to confirm with you that you were able to click the button to sign up for the Basic plan, select a reason for downgrading and then continue as shown is this screenshot :
Thank you for the question. The free Agency Basic plan has been discontinued and downgrading mentioned in the previous responses is no longer an option. If you want to continue with your agency account, you’ll need to remain subscribed to the Agency Plus plan. Alternatively, the agency will need to be closed in order to end the Agency Plus membership.
I've already escalated your concern, and one of our agents reached out to you already regarding your request to provide more information. Please check your ticket number: 30663824 by logging in to your account and going here. Thank you.