How to change country of residence

Mostaq A · Mar 20, 2018 04:15:14 PM

I have selected my country as US by mistake instead of UK. Now i can't change my country as i did not verify the US phone number and obviously i don't have any US phone number. Now I am in an impasse. I can't even delete the account. I want to change my country to UK.

Ryan C · Mar 20, 2018 04:34:49 PM

Hello Mostaq,

I went ahead and changed your country from US to UK. If you have more concerns, feel free to post it here in the Community Forum. Thank you!

Mostaq A · Mar 20, 2018 05:02:21 PM

Hi Ryan,

Thanks for answering with such celerity. But i still have US as my country.

Is there something i have to do from my part?

Ryan C · Mar 20, 2018 05:11:39 PM

Hello Mostaq,

I can see that you are not yet done creating your profile. Please finish your profile first so we can change it back again to UK. Thank you!

Mostaq A · Mar 20, 2018 05:25:28 PM

HI Ryan,

How can i finish my profile when i have to verify my account with a US phone number to finish profile?!!!

Ryan C · Mar 20, 2018 05:47:22 PM

Hello Mostaq,

I have escalated your concern. One of our team members will assist you shortly. Thank you.

Agata P · Apr 23, 2018 04:22:02 AM

Hi, I signed up when I was in Poland, but never fiished setting up a profile. I now live in UK and want to change the country in settings.

Greetings,

Agata

Goran V · Apr 23, 2018 04:27:52 AM

Hi Agata,

Our team updated your country, feel free to fill in the rest of the address by going to Settings > My Info. Thank you!

Fanu B · Jul 18, 2020 07:26:27 PM

Hi,

I just move to US and i want to change my location.

Hope this won't result to account hold.

please help, thank you!

Petra R · Jul 18, 2020 09:33:12 PM

Fanu B wrote:
I just move to US and i want to change my location.
Hope this won't result to account hold.

No, of course not, as long as you have all the appropriate work permits and proof of address etc....