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How to change country of residence

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Active Member
Marusa R Member Since: Mar 7, 2019
121 of 135

Hi,

 

I have the problem of changing my country of residence. I started creating my account while in the US, and now that I am back at home, I cannot change my country to Slovenia as I cannot provide a US phone number. Can you help me with this?

 

Thank you!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
122 of 135

Hi Marusa,

 

We have updated your country from our end to Slovenia. Let us know if you need further assistance. We're here to help. 


~ Bojan
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Daphne T Member Since: Apr 9, 2019
123 of 135

Hello, I am having issues changing my country as I have recently relocated to Canada.

 

I started the process of setting up the account whilst I was in UK and I no longer have my UK mobile phone number for verification. Would be much appreciated if I could get some help changing my location to Canada.

 

Thanks in advance!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
124 of 135

Hi Daphne, 

I have updated your country from UK to Canada. You should now be able to update your address in your profile settings. 


-Avery
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Jhonalyn C Member Since: Apr 12, 2019
125 of 135

 

I just signed up but upon creating my profile, the address is set to United States which I am not. I live here in the philippines. I don't see w setting here to change it. Please help.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
126 of 135

Hi Jhonalyn,

 

Your country has been updated to the Philippines. Feel free to add the rest of the information on your profile. Thank you!


~ Bojan
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Nicole M Member Since: Apr 26, 2019
127 of 135

Hi,

 

I am having the same problem as others in this thread. I signed up for my account when I was located in the US but I am now in Canada. I would like to complete my profile but it does not allow me to change my country.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
128 of 135

Hi Nicole,

 

We have updated it from our end to Canada. Let us know if you need further assistance.

 

Thank you. 


~ Bojan
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Active Member
Nicole M Member Since: Apr 26, 2019
129 of 135

Thank you!

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Active Member
Igor P Member Since: Apr 2, 2020
130 of 135

Hi,

 

I need to change my country of residence to Ukraine. It defaulted to United States. Can you please provide help? 

 

Additionally I am completing my profile and have been asked to do a phone verification. Is it possible to disable this or default it to an email verification instead?

 

Much help is appreciated.

 

Thank you,

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