I am a citizen of the United States. I signed up for my oDesk account while I was living in the U.S.A. So in the oDesk profile it shows, USA as my country of residence. Now I moved to my country (by born) Bangladesh. Should I change my residence status? If I have to how can I change it?
Yes, you need to change your address if you moved to a new country.
Click the gear icon ("Settings") in the upper right-hand corner of your screen.
Then, under Contact Info, click "Edit" on the Location section. That will let you change your address and country. Hope this helps!
Thanks for the suggestion. I tried to change adress from the settings. But it says I have to contact the customer service to change the country of residence. Do you know how long it takes for the customer service to get back?
I signed up when I was in the US but never set up a profile. I now live in Thailand, and when I login, I only have the option to set up my profile and cannot change my location. Therefore, it keeps asking me for a US phone number which I don't have so I am stuck in a catch 22. I need a US number to verify so I can get out the set up phase to change my country but I cannot verify my account unless I change my country. Who designed that??
We're working on something exciting for the community behind-the-scenes and want to hear from you!Learn More
Talent Scout is a service we launched to a small subset of clients last year, that matches pre-vetted remote talent to some of the leading clients on our platform.Learn More
Online classes are the perfect way for most to continue their education and we've put together a list of sources to help you find the best fit for you.Learn More
We're excited to share ideas on how you can set up your business properly and stay safe on Upwork.Learn More