How to change my verified name

37c141a7 · ‎01-09-2023

How do I change my verified name? When I first created my Upwork account I used my gamil id name 'Hak.R' instead of my full name 'Hamza Ahmed K'. I changed that soon after but only on my Contact info (settings). When I logged in my account again it showed the same id name . How can I change this? Thank you.

NikolaS · ‎01-09-2023

Hi Hak,

It’s simple to keep your profile name up-to-date, but you do need to follow a few guidelines. Go to Settings > Contact Info to edit your name. You can find more information in this help article.

~ Nikola

37c141a7 · ‎01-20-2023

Hi Nikola,

Yeah I did tried this but it did not change my verified name you can see the file I'm sending you.

AndreaG · ‎01-20-2023

Hi Hak,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

~Andrea