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overground55
Community Member

How to combine multiple Upwork conversations into one?

I've been working with a client for a while now, and every time we start a new contract, it opens up into a new conversation, which makes organizing my conversations a bit difficult. Is there a way to consolidate these conversations into one continuous conversation? Thanks for any help given.

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JoanneP
Moderator
Moderator

Hi Nathan,

 

Whenever a new contract is created, it will also create a new message room for you and the client to communicate for that contract. If you and your client are working on a FIxed-Price contract, instead of ending the contract each time a project is completed, you may recommend to your client to just use the same contract and just add another milestone. Milestones are used to break up a larger project into defined steps, deliverables, or payments that you and your freelancer or agency have arranged. 

 

You may share the following help articles with your client: 

 

 

~ Joanne
Upwork

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JoanneP
Moderator
Moderator

Hi Nathan,

 

Whenever a new contract is created, it will also create a new message room for you and the client to communicate for that contract. If you and your client are working on a FIxed-Price contract, instead of ending the contract each time a project is completed, you may recommend to your client to just use the same contract and just add another milestone. Milestones are used to break up a larger project into defined steps, deliverables, or payments that you and your freelancer or agency have arranged. 

 

You may share the following help articles with your client: 

 

 

~ Joanne
Upwork
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