How to conncet my Upwork Payment method to Paypal account

[e7a4bb13]

Hello everyone,

Now I am trying to connect upwork payment method to my Paypal account. My Upwork account name is in English, and my Paypal account name is in Chinese. Acutally the two names are both me. 

The problem is Upwork says they are different name, so I cannot add paypal account.

Is there any Upwork staff to help solve the problem?

Thanks.

[759e32fa · Accepted solution]

Hi Mingfang,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.