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0ae9580b
Community Member

How to contact the support team

Hi,

 

I need to contact support team ASAP but I cound't find a way. Would you let me know how? Thanks in advance. 

5 REPLIES 5
prestonhunter
Community Member

Jin, if you have a question about Upwork, then one of the best ways to get help is to post your question right here in the Forum.

 

What is your question?

BojanS
Community Manager
Community Manager

Hi Jin Wirllim,

 

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.

~ Bojan
Upwork
0ae9580b
Community Member

Hi Bojan,

 

Thanks for your reply. When I create this upwork account, I logged in with google account. Then UpWork account automatically set my name as google account name, but it is not correctly mirrors my name because it includes my second name. So I need to change it, but there's no settings for it. How can I do so? 

BojanS
Community Manager
Community Manager

Hi Jin,

 

Thank you for following up! You should be able to update your profile name by going to Settings Contact Info. Please check this help article for more information. 

 

Thank you!

 

~ Bojan
Upwork
0ae9580b
Community Member

Hi Bojan,

 

Thanks a lot!

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