Mar 24, 2019 07:50:17 PM by Jennifer S
I am new to Upwork. I notice an error on my time log. I think a weekly rate was entered by the client and I also billed hours manually. Is it possible to remove the hours I entered manually as I should just be paid one or the other?
Solved! Go to Solution.
Mar 24, 2019 09:48:35 PM by Avery O
Hi Jennifer,
It sounds like your client set a recurrring addiitional weekly billing to the contract. You may discuss this with your client so that you can issue a refund for the over-charge.
Your client may need to end the contract and hire you again without setting up the recurring billing so that you can log time on your contract. Please discuss this further with your client so that you know how you can proceed.
Mar 24, 2019 09:20:28 PM by Petra R
Jennifer S wrote:I am new to Upwork. I notice an error on my time log. I think a weekly rate was entered by the client and I also billed hours manually. Is it possible to remove the hours I entered manually as I should just be paid one or the other?
Go to your work diary
tick the hours you want to delete
click on "delete"
You can only delete time for last week up to 12 noon UTC today. After that the work diary locks and can no longer be adjusted for last week.
Mar 25, 2019 09:40:32 AM by Jennifer S
Thank you, Petra. I appreciate your responsiveness and insight.
Mar 24, 2019 09:48:35 PM by Avery O
Hi Jennifer,
It sounds like your client set a recurrring addiitional weekly billing to the contract. You may discuss this with your client so that you can issue a refund for the over-charge.
Your client may need to end the contract and hire you again without setting up the recurring billing so that you can log time on your contract. Please discuss this further with your client so that you know how you can proceed.
Mar 25, 2019 03:49:14 AM by Jennifer S