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How to find the file of a work submitted in a completed task

gaby_ro
Active Member
GABRIELA I Member Since: Feb 4, 2016
1 of 3

Hi! One of my clients has lost the file I have submitted in a previous task. I do not notice it in the message feed. Is there any way to get it?

bc81102a
Active Member
arjay p Member Since: Jul 20, 2016
2 of 3

good evening to you is the one who lost the file so it can be restored are starting depending if i undo file.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
3 of 3

Hi Gabriela,

 

If you attached the file to your request to release funds from Escrow or to a regular message, the client should be able to access it in the Messages still. The client can also click on this icon in a Message room to access files:

 

Screenshot_13.png

~ Valeria
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