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How to get the new connects bundle ?

atifsadiq7
Community Leader
Atif S Member Since: Oct 26, 2018
1 of 4

How to get the new connects bundle ?  or the previous 60 connects per month is available on completing the monthly cycle ?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Atif, 

I checked your account and can see that your billing cycle is Apr 8, 2019 — May 7, 2019. This means that your connects get credited to your account on the 8th of every month, and your billing cycle ends on the 7th of every month. 

I hope this clarifies this for you. Let me know if you have other questions. 


~ Avery
Upwork
atifsadiq7
Community Leader
Atif S Member Since: Oct 26, 2018
3 of 4

As you said connects get credited to your account on the 8th of may but until now i have still 0 connects . Its not updated yet 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
4 of 4

Hi Atif,

 

Please be patient for a few more hours and you will receive your new connects. Due to time zone difference everyone receives them at a different time/hour, connects are awarded around noon UTC. Thank you.

~ Goran
Upwork

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