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How to hide or delete the agency account ?

Active Member
Mita P Member Since: Jun 22, 2016
1 of 23

How to hide or delete the agency account 

Vladimir G Moderator Member Since: Oct 31, 2014
2 of 23

Hi Mita,


An agency profile can be only closed and not deleted. Since it appears you don't have any open, active, or pending activity or team members, you can proceed with closing your agency by going to your agency profile > Settings > Company Info > clicking the Close my company link.


You can find more information in this Help article.

Active Member
Rakesh K Member Since: Sep 18, 2016
3 of 23




I am facing same issue, I do not have any open proposal. But it still saying close your open contracts or proposal when i try to close my agency. Pleasse help me.



Vladimir G Moderator Member Since: Oct 31, 2014
4 of 23

Hi Rakesh,


I went through your proposals and pm'ed you the one you need to address in order to close your Agency profile.

Active Member
Dat T Member Since: May 7, 2017
5 of 23

Hi Vladimir,


Can you check if I can close my agency profile now? I have withdraw all proposals but it got this error when I was trying that.


Close all open proposals associated with the company





Active Member
Nazmul A Member Since: Jun 22, 2015
6 of 23

Hello Vladimir,


I have a question. If I close my agency, is the chagne permanent? I mean, can I later re-open it and retain all the work histories and ratings/reviews?




Vladimir G Moderator Member Since: Oct 31, 2014
7 of 23

Hi Nazmul,


If you close your Agency profile, you can request to reopen it later and have previous contracts and feedback displayed on its profile.

Active Member
Sukhmander Deep S Member Since: Sep 11, 2016
8 of 23

Hi Vladimir,


I also want to perfom same action. I just want to close agency associated with my account. So that i can serve to upwork client only as freelancer. 


Please advise.

Thank you

Active Member
Dmitriy P Member Since: Mar 30, 2017
9 of 23

Please close my agency. I and my employee do not have open offers!

Valeria K Moderator Member Since: Mar 6, 2014
10 of 23

Hi Dmitriy,


Could you please try closing the agency via your Settings again? Let me know if you are still getting the error about active candidacies when trying to close it.

~ Valeria