An agency profile can be only closed and not deleted. Since it appears you don't have any open, active, or pending activity or team members, you can proceed with closing your agency by going to your agency profile > Settings > Company Info > clicking the Close my company link.
You can find more information in this Help article.
I am facing same issue, I do not have any open proposal. But it still saying close your open contracts or proposal when i try to close my agency. Pleasse help me.
Can you check if I can close my agency profile now? I have withdraw all proposals but it got this error when I was trying that.
Close all open proposals associated with the company
I have a question. If I close my agency, is the chagne permanent? I mean, can I later re-open it and retain all the work histories and ratings/reviews?
I also want to perfom same action. I just want to close agency associated with my account. So that i can serve to upwork client only as freelancer.
Could you please try closing the agency via your Settings again? Let me know if you are still getting the error about active candidacies when trying to close it.