How to lift account suspension

benloe · ‎07-18-2019

I stopped working on Upwork back when it was Odesk. Just came back and it says my account is suspended but doesn't say why or how to lift the suspension. Can someone point me in the right direction?

The email I used back then is the same but my inbox has been cleared out so there won't be any tickets in there from back then.

AveryO · ‎07-18-2019

Hi Blake,

I apologise for the delay as I had to check this with the team. The Customer Support Team will reach out to you to assist you with your account.

~ Avery

mikegagnon · ‎08-20-2020

I am also having this problem. I have been using UpWprk, but not my account is suddenly suspended with no info. It says details should be in an e-mail, but I didn't get an e-mail and would like to unlock my account.

g_vasilevski · ‎08-20-2020

Hi Mike,

Please refer to the instructions shared with you on your ticket with number 29440270. If you have any additional questions, feel free to follow up on your ticket and our team will assist you further. Thank you.

~ Goran