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How to recover access to my acct, due to mob phone was stolen and thus I can't sign in into my email

euartexx
Active Member
Eugene A Member Since: Apr 21, 2021
1 of 3

Hello

 

I've been here for a long time when the UpWork was oDesk... And I have acct with all my previosly job and activities...and reputation. But some time ago my mobile phone was stolen and I cannot recover it, so when I try remember my password, the link is sent to that "unaccessible" mail... I didn't use my acct for a quite long period and forgot my password. Is there any case to access that acct. I can provide my ID scans for verification. I'm very need to get access to my primary acct. Help please...

euartexx
Active Member
Eugene A Member Since: Apr 21, 2021
2 of 3

If needed, my previous acct url: https://www.upwork.com/fl/eugeneartamonov

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 3

Hi Eugene,

 

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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