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Re: How to recover my suspended account

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
21 of 25

Hi Kehinde,

 

I'm sorry to hear about your account status. I followed up with the team handling your case and you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
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flow-sciences
Active Member
Justin B Member Since: Sep 2, 2020
22 of 25

Looks like this is the better place to ask for help. I verified my identity and possibly used my vpn on different computers to flag my account for suspicious activity. It has now been 46 hours since I submitted documents 

ticket #: 29671050

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
23 of 25

Hi Justin,

 

I checked and it seems that you are already in correspondence with our team on your support ticketPlease allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola

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ahmedmehreen_1
Active Member
Mehreen W Member Since: Jul 15, 2018
24 of 25

hi

I am new on upwork and have done one job and do verification by video call from upwork. after that next day account was suspended. please verify it again need to recover my suspended account. please guide me in this regards.

 

Thanks 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
25 of 25

Hi Mehreen,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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