How to recover my suspended account

Ata B · Aug 19, 2020 08:34:41 AM

Hi Goran,

My account is suspended but I haven't recieved any e-mail about why it is suspended.

Thank you.

Bojan S · Aug 19, 2020 11:43:26 AM

Hi Ata,

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

~ Bojan

Shivam S · Sep 17, 2020 11:20:07 PM

Hy, My account is suspended how I recover it

Goran V · Sep 17, 2020 11:25:09 PM

Hi Shivam,

Please refer to the instruction shared with you on your ticket. Once you`re ready feel free to start the verification. Thank you.

Sana A · Oct 27, 2020 03:34:38 AM

Hello,

My sister's account has been suspended temporarily and also she is unable to post on community discussions, whenever she tried to question, she gets a response saying-You do not have sufficient privilege for this resource or its parent to perform an action.

Please help her out, her request number is- #30035001

Goran V · Oct 27, 2020 03:37:40 AM

Hi Sana,

Unfortunately I can't share details for another user with you. Your sister can follow up on her ticket directly and our team will be more than happy to assist her further. Thank you.

Sana A · Oct 27, 2020 03:43:02 AM

She is not getting reply and she is also not able to post on community.
Please check the issue

Kehinde A · Aug 30, 2020 08:32:43 PM

I've had my account suspended after it was opened and approved barely within 12 hours. The reason I opened this account if because a company pays me via UpWork.

I have created a ticket over 50 hours ago and haven't gotten a reply other then the automated ones. Please, kindly help look into this. All the necessary documents had been forwarded.

My ticket number is https: 29562959

Aleksandar D · Aug 31, 2020 12:09:53 AM

Hi Kehinde,

I'm sorry to hear about your account status. I followed up with the team handling your case and you can expect an update on your open ticket very soon.

Thank you.

~ Aleksandar

Justin B · Sep 13, 2020 07:32:36 AM

Looks like this is the better place to ask for help. I verified my identity and possibly used my vpn on different computers to flag my account for suspicious activity. It has now been 46 hours since I submitted documents

ticket #: 29671050