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How to refund client with my credit card

fdeed84e
Active Member
Stephen O Member Since: Feb 5, 2021
1 of 4

Please I would like to refund a client his money, but I don't have enough earnings in my upwork account. How can I refund with my credit card? 

Thank you.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 4

Hi Stephen,

 

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

 

Thanks!

~Andrea
Upwork
eko_swdev
Active Member
Eko S Member Since: May 1, 2011
3 of 4

Hi, I am in this situation too.

 

I've checked, there seems to be no option for freelancer to be able to submit refund via his/her own credit card. This will greatly help both client/freelancer should this situation arise.

 

Thanks!

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Eko,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your client. Thank you.

~ Goran
Upwork
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