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fdeed84e
Member

How to refund client with my credit card

Please I would like to refund a client his money, but I don't have enough earnings in my upwork account. How can I refund with my credit card? 

Thank you.

3 REPLIES 3
andregutierrez22
Moderator
Moderator

Hi Stephen,

 

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

 

Thanks!

~Andrea
Upwork

Hi, I am in this situation too.

 

I've checked, there seems to be no option for freelancer to be able to submit refund via his/her own credit card. This will greatly help both client/freelancer should this situation arise.

 

Thanks!

 

Hi Eko,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your client. Thank you.

~ Goran
Upwork
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