Jul 2, 2022 09:27:41 AM by Deepika S
My PAN card verified by upwork but till now upwork deducts 5% charges. Please guide me how to get refund back from upwork
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Jul 2, 2022 10:49:07 AM by Andrea G
Hi Deepika,
Since you did not have a PAN on file that's why you had to be charged 5% until now. Since you've added your PAN, you'll be charged the reduced fee in the future. Please know that adding your PAN does not have a retroactive effect, the fees previously charged cannot be refunded.
Jul 2, 2022 10:49:07 AM by Andrea G
Hi Deepika,
Since you did not have a PAN on file that's why you had to be charged 5% until now. Since you've added your PAN, you'll be charged the reduced fee in the future. Please know that adding your PAN does not have a retroactive effect, the fees previously charged cannot be refunded.