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How to refuse a refund
Jan 7, 2019 11:31:54 AM by Giada C
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Jan 7, 2019 11:31:54 AM by Giada C
my client asked me 2 refunds but now, he know it was a mistake, and he wants to delete the request. I'm not able to refuse the requests of refund, maybe it's too old.
Please, I need support.
Thank you
Here the contract details: https://www.upwork.com/ab/f/contracts/20911598#milestones%2F20181209%2F20190107
Giada Chiarella
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Jan 7, 2019 12:05:10 PM by Petra R
@Giada C wrote:my client asked me 2 refunds but now, he know it was a mistake, and he wants to delete the request. I'm not able to refuse the requests of refund, maybe it's too old.
Was that refunds for money that had already been released to you? In that case just cancel and ignore the requests.
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