I have just spent an hour or more looking for a thread about how to remove a contract from the JSS calculation. All the search function does is return blank pages. Can anyone point me in the right direction on how to go about removing a contract from my JSS score?
It seems I have lost 5 percent because a client objected to my refusal to rewrite existing material for his site. I know this is irrelevant, but I find it endlessly irksome that a client would give me a score of 4.8 for quality after I gave him original material.
Solved! Go to Solution.
@Reinier B wrote:
I have just spent an hour or more looking for a thread about how to remove a contract from the JSS calculation.
"As a Top Rated freelancer or agency, you can request to remove one job on Upwork's feedback from your Job Success Score. You can also choose whether to remove the client's public 5-star rating and comment (if any) from your profile.
To request feedback removal for a contract:
Once you confirm you meet our eligibility requirements (below), email email@example.com with:
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