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Community Member

How to remove bad and fake feedback?

Hello! I had a client who gave me bad feedback (1 star) but not only that, he wrote a lot of lies about my work, like that I ignored him for 2-3 weeks (as if it was a fraud) when it is false because he sent me an invitation to a meeting at 10 pm (when my working hours are from 9 am to 5 pm) and obviously I could not answer that until the next day. So it just was for a couple of hours not weeks! It was so disrespectful and he even wanted my personal information and work outside of the platform, but I did not accept. It was an unpleasant experience, for which I refund him because I did not want to be related with him. However, his bad review is still on my profile, is there anything I can do to delete it? Because of that, I have no longer been able to have new clients. Help please I don't know what to do.

Community Member

The bad review should be disappeared once you refund the clients. It may take some time to be removed from your work history.

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