Sep 26, 2018 10:42:22 AM by Wolfgang M
Hi all.
Yes. It is of course my fault when starting to work without the contract being finalised.
However, I acted in good faith and feel mislead and cheated.
A client offered a job for $300. We started communicating after I made an offer. He told me I am number two on his list and after more than a week, he came back to me asking whether I accept $275. I did.
He talked further about his think-tank and that he wanted me to be part of it. He has this theory on social behaviour and wants me to find existing data and perform a statistical analysis. We discussed on a call his one-page document and he asked me to follow some links to get familiar with the topic and find data for analysis.
Now comes my mistake. As a passionate researcher, I started right away without actually getting and accepting the job offer. I spent about five hours of intense work and included academic literature, too. My result was that the data that people were interpreting on social media, were actually flawed, unusable and not acceptable for analysis.
I told him my findings and sent one key article to him in which this conclusion was made based on scientific research. His reply? “This was exactly my theory... Thank you for your opinion on the concepts I have exposed you to.”
I was stanned and it dawned on me that there was no contract in place. So, playing dumb, I asked for $60 for the work that I have done, which was part one of three of his job description, part two and three were about data analysis and could now only be cancelled. Have not heard from him since. Ok, it is only three days ago... but my feeling is that I stepped into the trap and that I will never hear from him again.
My impression is, that the client has manipulated me intentionally to get some work done without paying for it. He has actually spent more than $2000 on upwork... another reason for me to trust him.
How can one report such clients and warn others? (I will of course wait another week to see whether he replies again.)
Any pointers or suggestions are most welcome.
Ciao
Wolfgang
Sep 26, 2018 11:03:32 AM by Mary W
You can flag the job posting but I doubt anything will be done. Lesson learned.
Sep 26, 2018 11:09:52 AM by Nichola L
@Mary W wrote:You can flag the job posting but I doubt anything will be done. Lesson learned.
____________________________
As Mary says - you've lost out on this one. Never hand over work before a contract is in place.
But what you can do, if this is possible in your line of work, is to collate the work you have done and either sell it or use it as part of your portfolio. You could also report the client either to CS if you can get through, or pm the details to one of the mods on the forum. All Upwork can do is to monitor the client, if that.
Sep 26, 2018 11:08:36 AM by Martina P
@Wolfgang M wrote:Hi all.
Yes. It is of course my fault when starting to work without the contract being finalised.
However, I acted in good faith and feel mislead and cheated.
A client offered a job for $300. We started communicating after I made an offer. He told me I am number two on his list and after more than a week, he came back to me asking whether I accept $275. I did.
He talked further about his think-tank and that he wanted me to be part of it. He has this theory on social behaviour and wants me to find existing data and perform a statistical analysis. We discussed on a call his one-page document and he asked me to follow some links to get familiar with the topic and find data for analysis.
Now comes my mistake. As a passionate researcher, I started right away without actually getting and accepting the job offer. I spent about five hours of intense work and included academic literature, too. My result was that the data that people were interpreting on social media, were actually flawed, unusable and not acceptable for analysis.
I told him my findings and sent one key article to him in which this conclusion was made based on scientific research. His reply? “This was exactly my theory... Thank you for your opinion on the concepts I have exposed you to.”
I was stanned and it dawned on me that there was no contract in place. So, playing dumb, I asked for $60 for the work that I have done, which was part one of three of his job description, part two and three were about data analysis and could now only be cancelled. Have not heard from him since. Ok, it is only three days ago... but my feeling is that I stepped into the trap and that I will never hear from him again.
My impression is, that the client has manipulated me intentionally to get some work done without paying for it. He has actually spent more than $2000 on upwork... another reason for me to trust him.
How can one report such clients and warn others? (I will of course wait another week to see whether he replies again.)
Any pointers or suggestions are most welcome.
Ciao
Wolfgang
There is really not much to report, except, as you have stated yourself, your own naivite. Your enthusiasm is commendable, but not so much different from so many other newbie freelancers sharing their tales of woe, most of which younger and less experienced than you.
This client may very well have been willing to pay you. If you had insisted on a contract, as you should have done, you would have been paid.
But your work obliterated his need for said contract, and then he did not feel he owed you anything except a thank you. I am not saying he is right, he isn't, but that's what I think happened. Sorry, this one's on you.
Btw, your hourly rate is much too low considering your education and experience. It might make you look naive in the eyes of potential clients.
Sep 26, 2018 01:45:14 PM by Anita S
So sorry to hear this. I'm a Newbie so I can't help you much when it comes to what to do next. However, I feel for you. This sounds like something that I would've done as well. People can blame and point out that there needs to be a contract, but I think it's human nature to want to trust. I hope you are able to resolve this. I do believe 3 days is too long not to hear back.
Sep 26, 2018 02:02:49 PM by Nichola L
@Anita S wrote:So sorry to hear this. I'm a Newbie so I can't help you much when it comes to what to do next. However, I feel for you. This sounds like something that I would've done as well. People can blame and point out that there needs to be a contract, but I think it's human nature to want to trust. I hope you are able to resolve this. I do believe 3 days is too long not to hear back.
________________________
Anita,
Of course one needs to trust! However, on a global platform such as Upwork, that is open to millions of different kinds of clients and freelancers, it is only sensible to follow a few basic rules that the company provides to ensure that a freelancer gets paid and that Upwork gets a cut.
It is possible to work without a contract and to "trust" a client to pay you (and sometimes they do), but that is not how Upwork operates. No matter how enthusiastic you are about a job, and how seemingly pleasant a client is, on Upwork, if you want to get paid, you make sure a formal contract is in place before you start working. Trust is not a commodity that can be relied on in our business.
Sep 26, 2018 02:32:41 PM by Kathy T
@Anita S wrote:So sorry to hear this. I'm a Newbie so I can't help you much when it comes to what to do next. However, I feel for you. This sounds like something that I would've done as well. People can blame and point out that there needs to be a contract, but I think it's human nature to want to trust. I hope you are able to resolve this. I do believe 3 days is too long not to hear back.
Trust is something that is earned - through months of working with one client. During that time you'll see that they fully fund escrow, communication is quick and efficient, payment after work is done is quick also. One thing that also needs to be addressed is common sense. You're dealing with a STRANGER on the internet who most likely is based in another country. This site is full of both clients and freelancers who are here to do nothing but either scam you, trick you into doing free work or paying the least amount to a freelancer no matter what was agreed on. Freelancing is not a fun hobby, it's a business and freelancers must have a business mindset in order to succeed.
Sep 26, 2018 02:47:55 PM by Phyllis G
@Anita S wrote:So sorry to hear this. I'm a Newbie so I can't help you much when it comes to what to do next. However, I feel for you. This sounds like something that I would've done as well. People can blame and point out that there needs to be a contract, but I think it's human nature to want to trust. I hope you are able to resolve this. I do believe 3 days is too long not to hear back.
Blame? That's kind of a loaded word to use in this context. Yes, most of us want to trust our fellow human beings. That doesn't mean we leave our homes and vehicles unlocked, or respond to email claiming to connect us with a long-lost inheritance. The world is full of honest, generous people, and hiding among them are thieves and scammers. Fishermen go where the fish are. As long as there are plenty of FLs on Upwork putting themselves in a position to be scammed, the scammers will continue to operate here.
Sep 26, 2018 09:16:21 PM by Martina P
@Anita S wrote:So sorry to hear this. I'm a Newbie so I can't help you much when it comes to what to do next. However, I feel for you. This sounds like something that I would've done as well. People can blame and point out that there needs to be a contract, but I think it's human nature to want to trust. I hope you are able to resolve this. I do believe 3 days is too long not to hear back.
There is trust, and there is naivite, and there is not following the rules. Trust also goes both ways. The client needs to trust the freelancer to accept a contract and then deliver the work. The freelancer needs to trust the client to pay. To facilitate that trust, upwork has a set of rules to follow.
If those rules are not followed, upwork will not protect you. No crying foul or venting on the forum will help you afterwards. Not working in the established framework is simply unprofessional, it's as simple as that.
In the case of the OP, I believe the client is not even one of the scammers we hear about here so often. His intended project became obsolete, and then he found it easier not to pay for anything.
What was his reason? We don't know.
Sep 26, 2018 09:40:36 PM by Wolfgang M
Dear all.
Thanks for your replies and advice and some moral support, much appreciated.
To summarize:
Trust is good, contract is better!
No contract, no work.
Maybe client will still pay... or not... could be a number of reasons.
Thanks again!