How to request for video call verification by mobail device because it's giving me help screen when

[aman5611]

How to request for video call verification by mobail device because it's giving me help screen when click on link it's not working like desktop .

[aocumen]

Hi Aman, 

The chat function doesn't work on mobile so I suggest that you initiate your video-chat verification by clicking on the link from a laptop or desktop computer. Once you have an Chat Support Agent, please communicate that you do not have a webcam available, but have a smartphone that can do video calls. Your Support Agent will give you steps on how you can verify your profile. 

[aman5611]

I'm not able to contact with support agent?

[aocumen]

Once you initiate the video-chat verification, a chat window will pop up so that you can be connected to one of our agents. Did you try accessing the link via a laptop or computer?