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How to request second payment into fixed price.

Active Member
Elmer A Member Since: Aug 23, 2019
1 of 13

I need help, I just want to know how to  get the remaining 150,  since the client no longer response, the request payment button is gone, since I requested the first payment on September 1st it's automatically went to pending tab. So I can no longer request payment of another 150.

Thank you & advance.

GodBless ..

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 13

Elmer A wrote:

I need help, I just want to know how to  get the remaining 150,  since the client no longer response, the request payment button is gone, since I requested the first payment on September 1st it's automatically went to pending tab. So I can no longer request payment of


So there were a) 2 milestones, an active one funded with 150 and an inactive one, also funded with $ 150?

Or was there b) one milestone funded with $ 300 but you requested only $ 150?

 

You can't get the remaining 150 easily in either case because the milestone was not activated and you really should not have worked on it. If you have completed the work for both milestones, and the client stays gone, all you can do now is wait until the contract times out at 90 days and then dispute the return of the escrow funds.

Active Member
Elmer A Member Since: Aug 23, 2019
3 of 13

Hello Petra R

 

The contract is 300 she funded 300, Only one milestone then i request 150 for the half of my work, so my client was not avial to response, for now im done the project so the remaining 150 how to get that since she funded 300 in they haveremaining 150. How to request again another 150, since the request button was not their.

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 13

Elmer A wrote:

Hello Petra R

 

The contract is 300 she funded 300, Only one milestone then i request 150 for the half of my work, so my client was not avial to response, for now im done the project so the remaining 150 how to get that since she funded 300 in they haveremaining 150. How to request again another 150, since the request button was not their.


That was a really bad idea. Why did you request only half a milestone?

You now have to either convince the client to re-appear and set up and fund the second milestone (with the money floating about in Escrow) or wait until 3 months are over and Upwork closes the contract for being dormant. You will get a request to return the Escrow funds to the client which you can dispute.

 

Active Member
Elmer A Member Since: Aug 23, 2019
5 of 13

I request half of milestone because my client there are so many changes. But my client sundenly disappear i don't know when she comeback or did not comeback anymore. So what im gonna do now end the contract? how to go to dispute?  So there are no chance to get the remaining 150 to my client.  I think it kind a long to wait a 3 months, there's a better way to get the result.

Community Guru
Jonathan H Member Since: Jun 19, 2019
6 of 13

The better way would be if your client starts speaking to you again to activate a second milestone, but if they have gone quiet then not much can be done i guess!

 

How long has it been since your client last spoke to you?

Active Member
Elmer A Member Since: Aug 23, 2019
7 of 13

Since September 1,  So i try to contact my client over in over again. 

Community Guru
Petra R Member Since: Aug 3, 2011
8 of 13

Elmer A wrote:

there's a better way to get the result.


OK, good luck then.

 


Elmer A wrote:

 So what im gonna do now end the contract?


Under no circumstances do that, it will immediately send the money back to the client.

 

Active Member
Elmer A Member Since: Aug 23, 2019
9 of 13

Ah okay i will not end the contract if that so, I'll try to contact my client over in over again, or mybe should i wait for 3 months. 

Community Guru
Tonya P Member Since: Nov 26, 2015
10 of 13

Elmer A wrote:

I request half of milestone because my client there are so many changes. But my client sundenly disappear i don't know when she comeback or did not comeback anymore. So what im gonna do now end the contract? how to go to dispute?  So there are no chance to get the remaining 150 to my client.  I think it kind a long to wait a 3 months, there's a better way to get the result.


There was a better way, it was asking the client to create a 2nd milestone for the final amount or just requesting the full $300 when the work was done. Those ways are no longer available. 

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