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1a6ee114
Community Member

How to reset the security question? (I forgot the answer to my original SQ)

I forgot my answer to the security question? I try to reset the security question but the answer to the original SQ is required...How can I deal with it now?

3 REPLIES 3
AndreaG
Community Manager
Community Manager

Hi Yihui, check out this article for more information on recovering your login information.

~Andrea
Upwork
1a6ee114
Community Member

1a6ee114_1-1646397402627.png

Thanks for your reply. But I found this when I try to reset it via the email Upwork sent.

AndreaG
Community Manager
Community Manager

Hi Yihui,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

~Andrea
Upwork
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